Chatglobal Inc.

Humble Beginnings

About Us

Chatglobal Inc. (CGI) was founded on March 14, 2017 with the intent of aiding doctors and nurses virtually.

Thanks to the prominence of BPO industries here in the Philippines, the company has been able to provide on-voice calls and digital information assistance to many doctors and nurses in the United States of America.

Being a hub of adaptive English Language speakers, the Philippines has proven to be the necessary location to get new talents capable of learning the languages and terminologies of the medical industry.

Chatglobal, Inc. is a telecommunications company based in Paranaque, NCR, Philippines.

Growing its roots (Commlink Global Inc.) from 2007 in the US. The company has planted its feet in the homeland last March 2017 and has officially started its operation in June of the same year.

Our company specializes in professional Medical Answering Service and Medical Office Virtual Assistants (Seat lease).

Our head office is in Santa Clarita, CA, USA and our call center operation is located in Manila, Philippines.

Our 13years experience in the business makes us committed to understand the operational and technical requirements of our clients businesses.

We train our team on HIPAA protocols, medical terminology, and other medical industry knowledge.

Our agents have gained daily experience, knowledge, and ongoing coaching on healthcare specific call types and virtual medical assistance.

CGI began as a medical consulting hotline, but has expanded its services to a variety of fields since. Its client base is both local and global, with majority of users hailing from the US.

CGI began as a medical consulting hotline, but has expanded its services to a variety of fields since. Its client base is both local and global, with majority of users hailing from the US.


Company Operation Ins and Outs

As a BPO company with clients focused on medical information, assembly, and requirements, CGI agents will be receiving phone calls and respond to their questions fluently and accurately. On top of answering their questions, they also need to be technologically savvy and capable of typing down the given information from clients through company provided PCs. Unlike most companies with fixed schedules, CGI is a company that needs to be on its toes at all times. Being capable to adjust on various work schedules is mandatory when lives and crucial information can make a difference on a patient's chance to survive their medical ordeal and their livelihood.


Aspirations

Chatglobal Inc. values the importance of proper information and communication, for proper delivery of information is the difference maker when a patient survives their medical ordeal or not. The company strives to be able to aid the nurses and doctors through virtual communication in a seamless and organized manner. Proper communication and information is what enables hospitals to perform their roles as medical experts. With us aiding their goal in the background, CGI is the distant yet approachable voice that assures doctors and nurses where we are only a phone call away to save lives.

Our Services

Seat Lease (office workstation)

Inclusive of:

  • Computer, VOIP phone and Headset, 8hrs/day, 5 days/week
  • Unlimited calling to US and Canada.
  • Dual internet and redundant power backup.
  • Other office cost: Utilities and Electricity
  • (exclusive of IT Technical support)

Employee Services

info here

24x7 Answering service

info here

Virtual Medical Assistant

info here

Technical Support

info here

Chat Global